Refund Policy

This text describes how the service works today. The owner reviews it with a lawyer before launch, and this notice is removed once that is done.

The store sells digital files that are delivered immediately after payment. This page explains when a refund is given.

When we refund

• You were charged twice for the same order or product.
• The files cannot be downloaded and we cannot fix it.
• A file is broken or does not match its description and we cannot send a corrected file.

When we cannot refund

• You changed your mind after the files were delivered.
• You bought the wrong product by mistake and the files are already downloaded.
• You no longer have the software needed to open the files.

How to ask

Contact us with the order number (MS-YYMMDD-XXXXXX) and what went wrong. Refunds are returned to the payment method used, through Midtrans.